Connecting prescribers, pharmacy and patients

Phlo Connect is the API driven pharmacy infrastructure platform which seamlessly connects your patients to a superior pharmacy experience.

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A new era for prescribing

As demand for digital health services grows, we’re taking the hassle out of prescription fulfilment.

That’s one less thing for you to worry about.


Reduce the administrative burden of paper prescribing and provide your patients with a secure, easy-to-use digital pharmacy service that offers speed, reliability and convenience at the touch of a button.

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Patient Benefits

Superior patient experience
Direct access to pharmacy team
Real-time patient order updates
Rapid same-day delivery

Prescriber Benefits

Reduce administrative burden on clinical and customer service teams
Provide an end-to-end digital
healthcare service
Upfront pricing and stock alerts
Superior patient satisfaction

How it works

Our industry leading APIs and digital pharmacy infrastructure allows us to seamlessly connect into your practice systems to provide your patients with an end-to-end digital health service, from initial patient consultation, to pharmacy dispensing, to rapid medication delivery.

Prescriber has a clinical consultation with patient

Prescriber sends prescription seamlessly to Phlo

Phlo processes the request and dispenses patient's medication

Phlo organises fast and safe delivery to the patient

Prescriber has a clinical consultation with patient

Prescriber sends prescription seamlessly to Phlo

Phlo processes the request and dispenses patient's medication

Phlo organises fast and safe delivery to the patient

A tailored prescribing solution

Our expert team of dedicated healthcare designers, engineers and pharmacists work closely with you to analyse your existing prescriber and patient journeys to develop a solution that fits your needs.

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Why partner with Phlo?

We partner with some of the UK's leading telemedicine and healthcare companies including Babylon Health, The Dermatology Partnership and Skindoc. Find out how we're helping our partners to build a patient-first digital pharmacy experience.

Current fragmented process:

Patient has clinical consultation with prescriber

Prescriber must process the prescription manually each time

Prescription for treatment issued and sent to the patient’s pharmacy of choice

There may be a delay

Patient cannot see if medication is in stock

No upfront pricing displayed

No ability for patient to track prescription

Patient travels to pharmacy to collect prescription

Increase in customer service queries or complaints

Phlo Process:

Patient has clinical consultation with prescriber

Request is passed to Phlo for processing at the touch of a button

Patient receives a notification from Phlo to schedule delivery of their medication

Upfront costs of medication provided to patient

Patient can schedule same-day or next day delivery across the UK and Channel Islands

Patient can track the progress of their order in real-time

Patient has a positive digital healthcare experience

Outstanding patient experience

Once a prescription has been sent to Phlo we’ll take care of all their medication needs on your behalf. Patients can contact our dedicated pharmacy team via phone, live-chat or email whenever they need to.

Patient safety

Phlo is an authorised NHS pharmacy, regulated by the General Pharmaceutical Council (GPhC). Our experienced pharmacy team ensures that we provide a safe service to your patients. We can also provide medical advice and guidance if required.

Live patient updates every
step of the way

We’ll provide your patients with real-time updates on their prescription every step of the way, from dispensing, to dispatching, to delivery for extra peace of mind.

Fast medication delivery

Offer your patients rapid same-day delivery with bookable 4 hour time slots throughout the day with an average delivery time of less than 2 hours. Patients can also track their delivery in real-time on the live-map.

We also offer 48-hour and 24-hour delivery options across the UK and Channel Islands.

Ready to start your prescription partner journey?

Contact the team today for an initial consultation.

Phlo Connect

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Unit 12-14
Containerville
35 Corbridge Crescent
London
E2 9EZ