Yes, we work with a range of digital healthcare providers, telemedicine providers and traditional “bricks and mortar” healthcare operators looking to provide an integrated pharmacy service to their patients.
Yes, as a registered NHS distance selling pharmacy, we can process acute and repeat NHS prescriptions for all patients based in England. We are not able to process NHS prescriptions in Scotland, Wales or Northern Ireland.
Yes, if a partner requires specific integration work outside of what is currently available, we can work with your team to create a system that works for you. Please note that depending on the scope of the project there may be additional charges and lead time attached to any bespoke work. We will discuss the specifics with you during the consultation process.
If you meet our minimum volume targets, there is no cost to integrating with Phlo Connect. If, however, your anticipated volumes are less then there is an annual service fee of £750 ex VAT to integrate with Phlo Connect.
Yes. Our API is available over HTTPS which means data is encrypted from your application to our servers. Each account which accesses our API requires a pair of authorization tokens which are provided to account holders. These can be compared to a username and password and must be provided with every API request. This ensures all API access is from authorized parties only.
Depending on the technical/clinical work required we have onboarded new partners within 4 weeks of the initial consultation. However, the exact time it takes to onboard a new healthcare partner varies from provider to provider. Once our team understand your requirements, we will agree a roadmap and timeline for deliverables.
This depends on the type of integration you require. We have options which require no technical resource however if you are looking to use our API offering this does require technical knowledge/ resource to implement.
To access to the Phlo Connect API please contact our engineering team. Our engineering team will provide you with all the details required to begin development within the Phlo Connect Sandbox environment. Once you are happy you have completed your integration you will be provided with all the details you need to switch over to our production environment.
We don’t currently have any SDKs, but the Phlo Connect API is a standard JSON API and simple to integrate with. The Phlo Connect API is produced to OpenAPI standards, which means tools such as Postman can be used to generate code examples for all modern tech stacks.
Yes.
Our API is available over HTTPS which means data is encrypted from your application to our servers.
Each account which accesses our API requires a pair of authorization tokens which are provided to account holders. These can be compared to a username and password and must be provided with every API request. This ensures all API access is from authorized parties only.
We do not have a fixed release schedule, but updates are carried out on a regular basis as we look to provide more value to our partners. We ensure our partners know about any releases in advance and that there will be no breaking changes.
Contact our engineering team. We are always happy to help.
Please raise any issues with our engineering team. We’re always happy to help.
The Phlo Connect API is a standard JSON API and simple to integrate with using any technology. The Phlo Connect API is produced to OpenAPI standards, which means tools such as Postman can be used to generate code examples for all modern tech stacks.
We usually contact patients via email/SMS. This however depends on the integration method chosen by the healthcare provider and what details they collect from the patient. We usually contact patients via email/SMS.
Our preferred process is for our healthcare partners to identify the patient before sending the prescription to Phlo. We would agree this process with you as part of the onboarding process.