About us

Empowering brands with transformative, patient-centric digital pharmacy technology.

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Phlo was born from a bold vision: to transform the way pharmacy works in the UK.

Phlo Connect was founded to reimagine the pharmacy experience from the ground up.

We recognised that growing frustrations with pharmacy queues, stock shortages and restricted opening hours were not just an inconvenience for brands – they were barriers to better healthcare.

In 2020, we launched Phlo Digital Pharmacy, delivering fast, secure, and fully digital prescription services to patients across the UK. Building on that success, we introduced Phlo Connect in 2022—a groundbreaking platform that empowers healthcare providers to offer a seamless, integrated digital pharmacy experience to their patients. Together, we’re building the future of connected healthcare.

~14x
Partner’s revenue growth since launch
8.7
Average hours from order placed to packed
+570%
in orders processed per month
Trusted by partners, proven by patients
Why choose Phlo

Phlo are the most innovative, clinically robust, scalable and patient-centric digital pharmacy technology and services provider in the UK.

Rapid access to new revenue streams

Tap into new markets and revenue streams—without slowing down to build from scratch.

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Clinical
excellence

Regulatory complexity? Handled. Clinical risk? Covered. Peace of mind? Guaranteed.

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End-to-end
services

Integrated digital consultations and pharmacy services—designed for better outcomes and operational excellence.

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Data-driven
optimisation

Stay ahead of the curve with constant innovation and optimisation from Phlo Connect built in.

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Cutting edge
solutions

Engineered for trust, built from the ground up with safety, security, and quality in every layer.

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20+
Healthcare provider partners
77
Net Promoter Score
1.3m
Items processed and delivered
120k
Patients handled on behalf of partners
50.1%
Orders dispatched same day
40+
In-house clinical team
65%
Incoming queries resolved successfully by AI agent

Phlo Connect Leadership

Our team are here to build the change that digital healthcare needs, and that patients deserve.

We will empower your brand with an unmatched end-to-end digital healthcare patient experience.

Meet our key vision makers:

Adam Hunter. Chief Executive Officer

Adam Hunter

Chief Executive Officer

Alistair Murray. Chief Operating Officer

Alistair Murray

Chief Operating Officer

Neal Archbold. Chief Business Development Officer

Neal Archbold

Chief Business Development Officer

Lauren Nicholson. Chief of Staff

Lauren Nicholson

Chief of Staff

James Maciver. Chief Technical Officer

James Maciver

Chief Technical Officer

Jonathan Forbes. Chief Data & Automation Officer

Jonathan Forbes

Chief Data & Automation Officer

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